Privacy Policy

1. Introduction

wj22 ("we", "us", or "our") is committed to protecting the privacy of all users who access our online casino and sports betting services at wj22.club. This Privacy Policy explains in plain language what personal data we collect from you, why we collect it, how we use it, and the rights you hold over your own information.

By registering an account or continuing to use the wj22 platform, you acknowledge that you have read, understood, and agree to the data practices described in this Privacy Policy. If you do not agree, please discontinue use of the platform immediately and contact our support team to request account closure.

2. Information We Collect

When you create an account, place bets, make deposits or withdrawals, or contact our support team on wj22, we may collect the following categories of personal information:

• Identity data: full name, date of birth, nationality, and a copy of a government-issued ID for account verification purposes.
• Contact data: email address, mobile phone number (required for bKash, Nagad, or Rocket payment verification), and mailing address.
• Financial data: transaction history, deposit and withdrawal amounts, payment method identifiers (mobile wallet numbers), and balance records.
• Technical data: IP address, browser type and version, device type, operating system, session timestamps, and approximate geolocation.
• Behavioural data: pages visited, games played (cricket betting, slots, live casino), bet amounts, session duration, and in-platform preferences.

3. How We Use Your Information

wj22 processes your personal data only for specific, lawful purposes. We do not sell your data to third parties for marketing. The primary purposes for which we use your information include:

• Account management: creating and maintaining your wj22 account, verifying your identity (KYC), and processing your login credentials securely.
• Payment processing: facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment channels; detecting and preventing fraudulent transactions.
• Service improvement: analysing usage patterns to enhance platform performance, personalise game recommendations (cricket, slots, live casino), and develop new features relevant to Bangladeshi players.
• Legal compliance: retaining records as required by applicable laws, responding to lawful requests from regulatory authorities, and fulfilling our responsible gaming obligations.
• Customer support: resolving account queries, complaints, and technical issues submitted through our support channels.

4. Sharing of Your Data

wj22 does not sell, rent, or trade your personal information to unaffiliated third parties for their own promotional purposes. However, in limited circumstances we may share your data with trusted service providers who assist us in operating the platform — for example, payment processors (bKash, Nagad, Rocket), identity verification services, fraud detection providers, and technology infrastructure partners. All such third parties are contractually obligated to handle your data securely and solely for the purposes we specify.

We may also disclose your data to law enforcement, government authorities, or other legal bodies when required to do so by law, court order, or when we believe such disclosure is necessary to protect the rights, property, or safety of wj22, our users, or the public.

5. Cookies and Tracking Technologies

wj22 uses cookies and similar technologies (such as local storage, session tokens, and analytics tags) to keep you logged in, remember your preferences, measure platform performance, and deliver a seamless experience across sessions. Essential cookies are required for the platform to function and cannot be disabled. Analytical and preference cookies help us understand how players in Dhaka, Chittagong, Sylhet, and other cities across Bangladesh use the site, enabling us to make targeted improvements.

You may manage cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from using the core features of wj22, but may affect personalisation and session continuity.

6. Data Security

wj22 employs industry-standard security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include SSL/TLS encryption for all data in transit, secure encrypted storage for data at rest, restricted access controls for internal systems, and routine security audits. While we work hard to maintain a secure environment, no system can guarantee absolute protection, and we encourage all players to use strong, unique passwords and to enable two-factor authentication where available.

In the event of a data breach that is likely to result in risk to your rights and freedoms, wj22 will take prompt steps to contain the breach and notify affected users within a reasonable timeframe in accordance with applicable data protection requirements.

7. Data Retention

wj22 retains your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Account information and transaction records are typically retained for a period of five (5) years following account closure, in line with standard financial record-keeping obligations. Analytical and behavioural data may be held in anonymised form for longer periods to support platform development. Upon verified request, we will delete or anonymise your personal data where we are not legally required to retain it.

8. Your Rights

As a user of wj22, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team at [email protected]:

• Right of access: you may request a copy of the personal data we hold about you.
• Right to rectification: you may request that inaccurate or incomplete data be corrected.
• Right to erasure: you may request deletion of your data where we have no legal obligation to retain it.
• Right to restrict processing: in certain circumstances, you may ask us to temporarily halt processing of your data.
• Right to data portability: you may request your data in a structured, machine-readable format to transfer to another service provider.

9. Third-Party Links and Services

The wj22 platform may integrate with or reference third-party services such as payment gateways (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank), game content providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi), and analytics tools. wj22 is not responsible for the data practices of these external parties. We recommend reviewing the privacy policies of any third-party service you interact with directly. This Privacy Policy applies solely to data collected and processed by wj22 through its own platform.

10. Minors and Age Restriction

wj22 is strictly a 21+ platform. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a user under 21 has registered an account or provided personal data, we will immediately suspend that account, delete the associated data, and deny access to all platform services. If you believe a minor has registered on our platform, please contact us immediately at [email protected]. Parents and guardians in Bangladesh are encouraged to use device-level parental controls to prevent underage access to online gambling services.

11. Payment Data and Financial Privacy

wj22 supports instant deposits and withdrawals through bKash, Nagad, Rocket, Upay, and select bank transfers (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank). Payment credentials such as mobile wallet PINs and full bank account numbers are never stored on wj22 servers. Transactions are facilitated via encrypted payment gateway connections. Financial records (amounts, timestamps, wallet identifiers) are retained for a minimum of five years to satisfy anti-money-laundering and record-keeping obligations. wj22 does not share your financial data with any party other than the payment processor required to complete your transaction.

12. Changes to This Privacy Policy

wj22 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify active users via email or an in-platform notice. Your continued use of wj22 after any such update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way wj22 handles your personal data, please reach out to our support team. You can contact us by email at [email protected] (plain text — not a clickable link). We aim to respond to all privacy-related enquiries within five (5) business days.